Overview
SurePath AI has two different methods for exporting log data.
Manual Download
This method involved logging into the administrative interface and downloading User Activity logs
While this is manual, the process allows you to first filter the information for the types of activity you want, and then download just that information
This type of export is great for looking through information in the last 30 days or finding a specific problem with a user
Automated Export
This export is done automatically and send all traffic to a destination
You can then access this data at any time including building automated alerts, notifications, and record keeping
This type of export is perfect for long-term analysis of information and record keeping
Prerequisites and Access Requirements
Administrative access or better to the SurePath AI admin interface
Cloud admin right (Automated Export only)
AWS connector (Automated Export only)
If you are using AWS foundation models for the Private Portal, you can skip this as you have already created and AWS Connector
Create an AWS Connector using this: https://help.surepath.ai/en/articles/10023397-setup-private-genai-models#h_25411a9478
Manual Download
Access the SurePath AI administrative interface
Navigate to User Activity (the default page)
If required, setup Filters and Sorting
Only the logs that are available via your filter will be downloaded when you export the information
You can click the EXPORT button when you have just the data you need
Automated Export
Access the SurePath AI administrative interface
Navigate to Telemetry > ADD DESTINATION
All fields are required on the form
Enter an appropriate Name
Select the Connector you want to use (you could have more than one)
Select the Type
Select the AWS Region where the information will be stored
In the future more clouds will be available, so select accordingly
The Region you select needs to be the same that was selected for the Connector.
This is because you should have permissions in that region only for SurePath to write to the AWS bucket that we created
Add the AWS S3 Bucket Name
Enable the destination and Save
A file will be written to the S3 bucket every 15 minutes
View the following document for more information on the file and the format: