Overview
SurePath AI has two different methods for exporting log data.
Manual Download
This method involved logging into the administrative interface and downloading User Activity logs.
While this is manual, the process allows you to first filter the information for the types of activity you want, and then download just that information.
This type of export is great for looking through information in the last 30 days or finding a specific problem with a user.
Automated Export
This export is done automatically and send all traffic to a destination.
You can then access this data at any time including building automated alerts, notifications, and record keeping.
This type of export is perfect for long-term analysis of information and record keeping.
PreRequisites and Access Requirements
Administrative access or better to the SurePath AI admin interface
Cloud admin right (Automated Export only)
Pre-Configured cloud connector (Automated Export only)
If you are using AWS foundation models for the Private Portal, you can skip this as you have already created and AWS Connector.
Create an AWS Connector using this: https://help.surepath.ai/en/articles/10023397-setup-private-genai-models#h_25411a9478
Manual Download
Access the SurePath AI administrative interface
Navigate to User Activity (the default page)
If required, setup Filters and Sorting.
Only the logs that are available via your filter will be downloaded when you export the information.
You can click the EXPORT button when you have just the data you need.
Automated Export
Access the SurePath AI administrative interface
Navigate to Telemetry > ADD DESTINATION
All fields are required on the form
Enter an appropriate Name
Select the Connector you want to use (you could have more than one)
Select the Type
Select the AWS Region where the information will be stored
In the future more clouds will be available, so select accordingly.
The Region you select needs to be the same that was selected for the Connector.
This is because you should have permissions in that region only for SurePath to write to the AWS bucket that we created.
Add the AWS S3 Bucket Name. Shown is the one we would create during the Connector addition.
Enable the destination and Save
A file will be written to the S3 bucket every 15 minutes.
View the following document for more information on the file and the format: