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Verifying the SurePath AI integration

This article describes how to verify that GenAI traffic is being intercepted by SurePath AI

Updated over 4 months ago

Verifying the SurePath AI integration

SurePath AI provides a tool for verifying that an endpoint is configured to properly integrate with SurePath AI's platform. After completing the steps above and verifying the configuration has been deployed to the desired devices administrators can verify the integration by visiting https://ready.surepath.ai.

Interpreting results

A test will be run as soon as the page is loaded. If both tests show green Valid results, the endpoint is properly integrated and GenAI traffic originating from that endpoint will be processed by SurePath AI.

If the Certificate Trust test shows a red Invalid result, it means that the SurePath AI root certificate is not trusted by the device or browser. This could be the result of certificate not being deployed to the device yet. Please check the device's local certificate trust store for the SurePath AI Root CA certificate. If the certificate has been deployed (and/or verified installed), it's possible the device might need to be restarted for the browser to read the newly added SurePath AI root CA certificate.

If the Network Configuration test shows a red Invalid result, it means that the SurePath AI platform is not receiving traffic from the endpoint. This is most likely due to the network configuration not being pushed to the device. Some browsers or applications, like Firefox, ignore system-level proxy settings and have internal proxy settings that will need to be configured separately from the system-level settings that are configured in this document.

Please reach out to your SurePath AI account team if you have any questions or issues with the SurePath AI integration.

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