Overview
Admins should use this traffic redirection method only for trials, pilots, and limited deployments. In most cases, end users can bypass the security and governance that F5 SurePath AI provides with this method. For production deployments, customers should use a redirection method that resists bypass.
Devices accessing GenAI sites through SurePath AI must also install the SurePath AI security certificates. Installing certificates across many devices without automation or an MDM tool is an onerous task.
Prerequisites
SurePath AI Root Certificate (available from the organization's SurePath AI Field CTO)
DNS over HTTPS (DoH) address (in this document)
A web browser that supports DoH. This document uses Google Chrome to demonstrate the configuration.
Procedures
All Operating Systems and Browsers
All operating systems need these files and information.
DoH server URL
Configuration validation page
This site also provides downloads of the SurePath AI security certificates for admins who do not already have them.
Download certificates in different formats
Setup Chrome on Mac
Select Chrome > Settings from the macOS menu bar, or click the three vertical dots next to the Google account icon on the right side of the Chrome menu bar
From the left navigation bar select Privacy and security > Security
Turn on Use secure DNS with the toggle
Select Add custom DNS service provider from the drop down menu
Enter the SurePath DoH server address into the field provided.
5. Leave this field, or the setting will not take effect.
Install the SurePath AI Security Certificate on Mac
Locate the SurePath AI Root Certificate file, either downloaded directly or received separately.
Right click on the file and select Open With > Keychain Access
Enter the password or authenticate as required.
Select the certificate. If it does not appear, search for SurePath AI in Keychain Access to locate and select it. The certificate shows This root certificate is not trusted.
5. Double-click the SurePath AI Root CA certificate (or right-click and select Get Info)
6. Expand and select Trust > When using this certificate > Always Trust
7. Close the window for the settings to take effect.
8. Setup is complete. Continue to configuration validation.
Configuration Validation
After completing interception with SASE software or a DoH setup, use the following website to confirm that GenAI traffic passes through the SurePath AI system.
Navigate to https://ready.surepath.ai/
This webpage confirms whether the configuration is correct.
